Savvy Online Shopping Tips from American Express {Win $250 Prize!}

By October 18, 2011Giveaways

We’ve all made mistakes online, right?  Please tell me I am not alone.  I try to be oh-so-savvy but sometimes there is a deal that I just cannot pass up or I am in a rush to find something and I take a chance on a site I have never seen or heard of…and something goes wrong.  Shopping online is the main way I shop.  Period.  I don’t have time to hit the mall with 3 little kids and honestly, I don’t get much done if they are there.  From clothes to electronics to books and equipment, I shop online.  I am usually quite good at it, if I do say so myself.

This fall I am excited to partner with American Express Membership Rewards and their Online Savvy Shopper Program.  You want to be a savvy shopper.  American Express is going to help us avoid mistakes and stay smart online.  They are also going to give one lucky reader $250 in gift cards and awesome merchandise.  You know, that will go a long way in relieving the pain of past mistakes.

My Online Shopping Mistake

American Express asked me to share one memorable online mistake with you and then ask you to share one of yours.  We can all feel bad together and then learn our lessons well!

A few years ago I was all into joining membership sites after seeing their free trials.  I was just getting into blogging and I thought I was finding some great deals and awesome programs.  I could lose baby weight, I could be a premium member of some cool site I thought I would use all the time, I could get advice from the pros.  I was hooked.  I gave my credit card information to a few membership sites.  Let me be clear, these are reputable companies but they do not all have great customer service in terms of a customer wanting to leave.  I wanted the free trial.  The only problem was, I forgot about dates and a few of the free trials expired.  In one, I tried to cancel and was unable to figure out how.  I was stuck, for a long time, with a subscription I did not want.  I was even confused by some as they did not bill monthly, but quarterly, and I did not see the charge until it was too late.  When I did see the charge, it was from some unknown company that did not ring a bell in my head.  At all.

I got a lot smarter with all kinds of shopping online after this.

In full disclosure, infomercials still get me.  I know, I need help.

Basic Tips to Avoid Disappointment

1.  Know the rules of engagement.  Return policies and cancellation rules are key to keeping things you don’t want from staying on your card and taking the money you do want.  Also, remember that many daily deal sites or steeply discounted product sites have no return policy.  One you pay, it is yours.

Tip:  Add the drop dead dates to your calendar…minus a few days to be safe.  You should then get a reminder to make a decision on your membership, that pair of boots or that outfit that your daughter refuses to wear.

American Express Bonus: With your American Express card you have 90 days of purchase protection on like new items valued up to $300 for a total of $1000 per year.  How awesome is that?  90 days is much longer than the standard return policy of most online retailers.

2.   Buy from a site you know and trust.  I would add to this a site with a super easy return policy like Bluefly or Zappos! or Amazon.  It is awesome to know that a site is reputable and that you will be able to easily return items that don’t work for you.  Sometimes that extra 10% off isn’t worth it if you are stuck with it no matter what or if…worst case…you never receive the item or nowhere near in time for that trip you bought it for.

3.  Keep track of what you spend and the cards you spend it on.  If you have a partner or kids in the house who also spend, make sure you all know what the charges are on each card.  We have had fraudulent charges on our cards that I assumed were my husband’s and he assumed were mine.  Thank goodness American Express took care of it, but had we never noticed, the charges would have remained on our card.

4.  Use a credit card online and not a debit card.  You should have a credit card with protection.  Believe me, it is easier to dispute a credit card charge than to get actual cash put back in your bank account.   Way easier.

5.  It is just better to use a card with rewards and having been an American Express card holder for more than a decade, it is so worth it.  From their great deals to their vast product selection to their travel experts, I am always delighted to know I am earning points I will actually use with my Membership Rewards.   If only I could save them up for college tuition.  That would be a dream!

Share Your Online Shopping Mistake for a Chance to Win!

One lucky Mommy Words reader will win $250 in merchandise or giftcards or a combination of both through American Express Membership Rewards.  You just need to share your online shopping mistake! Here’s the deets.

A Gift card in denominations of $50, $100 or $250 to Saks Fifth Avenue, or Nieman Marcus

Giftcards Prize

Selected Awesome Merchandise:

North Face Denali Jacket (Retail $165)

Michael Kors Hamilton Medium Messenger Bag (Retail $248.00)

Dooney and Bourke Dillen II Satchel (Retail $248.00)

TUMI Ducati Tank Medium Backpack (Retail $245.00)

Prize Pack

Next week I will be writing about my fall must-haves and providing you with another chance to win!

Good Luck! This is quite a prize! Entry requirements are below.

Disclosure: I am being compensated with an American Express membership awards gift card. The opinions expressed are all my own.

Join the discussion 188 Comments

  • Adrienne Gordon says:

    i shipped to the wrong address.

  • I’ve ordered from overseas and paid crazy shipping and wasn’t able to return it when it didn’t fit. Totally wasn’t worth the savings of the product.

  • Rebecca says:

    Ordering the wrong size – but waiting so long for my daughter to try it on that we missed the return date deadline. Our loss became GoodWill’s gain!

  • liz says:

    Introducing Craig to Zappos. That man buys hundreds of dollars of shoes at a time.

  • Robbie says:

    Ordering a too big bathing suit for y daughter in january b/c she needed for an indoor pool event. Thinking I could keep it till summer and she would grow into it. FAIL! She didn’t grow into it and was too late to return b/c I didn’t read the company’s return policy.

  • Kellie Wilson says:

    I bought an “authentic” pair of Chanel sunglasses on ebay for a great deal! But of course they broke two weeks later. I am a lot more careful about buying so called designer goods online now!

  • Cynthia C says:

    I didn’t check the size chart for a sweater I ordered and it was too small. I have it right now ready to pack up and ship back for a size adjustment. I could have avoided the hassle if I had just paid attention and understood that they run small.

  • Melissa Zimmerman says:

    I ordered $150 platform boots on ebay with no returns….wrong size :/

  • Kelly E says:

    I ordered an item with my debit card. Somehow my number was stolen and used to buy things overseas. Sticking with credit cards from now on!

  • I did the same thing and eventually had to close an account. Ooops!

  • Sarah Hirsch says:

    My mistake was not searching for online coupons. Now, whenever I shop online I do a google search to find coupon codes for the website from which I am purchasing, and I almost always find a discount!

    • Brittany says:

      I do the same thing! I love googling a coupon and easily getting 10% off or more and free shipping. I will say that I sometimes put an extra item in my cart to reach the bar for the deal. You know, the coupon is only good when you spend $49 🙂

  • Jeff says:

    online shopping mistake:

    Buying something from newegg with rebate and not sending it!

  • Celeste Kautz says:

    I went through a phase of buying stuff I thought looked good off ebay and got it wrong buying brands I didn’t recognize that turned out to be badly made and nasty. I stick to brands I know and trust now.

  • Mary C says:

    I made a purchase on eBay. It was a great price, but it was for plastic rather than “jet” which, of course is more valuable. Had I paid more attention to the description, I would have figured it out and probably not bid.

  • Monique Rizzo says:

    I ordered 10 things one time instead of the 1 I wanted.
    Thanks for the chance.

  • Cindy D says:

    Several years ago I did one of those free trial credit check sites and put the purchase on a gift card. Well, the gift card expired before they ever refunded my cash. Thankfully, it wasnt much.

  • Julie Miller says:

    Buying something off of eBay, thinking I got a GREAT deal. But then realizing after purchasing that I paid more for shipping than the actual item. I now always look for promo codes, free shipping, and tend to only buy from well known sites. 🙂

  • chris Conanan says:

    i ordered a dvd online from amazon a while back but didnt pay attention to the info and accidentally ordered a dis in chinese and couldnt understand it and the subtitles didnt match the movie.

  • Sili says:

    This hopefully counts as an online shopping mistake. My family and I went back to NYC for Christmas one year and I was coming back before them since I had to work. Instead of using the little calendar on the travel site when I booked my flights, I threw in the date by hand. Yeah, um, my flight had left the day before! I had to wait until the day after to fly stand by! Massive fail!

    The worst part is that after that, I’ve caught myself almost doing the same thing again. Sheesh!
    Sili recently posted… This Explains Everything!My Profile

  • Donna L says:

    I thought I was buying 4 bathroom rugs but received 4 toilet seat covers.

  • Diana says:

    My mistake always is forgetting to look for coupons.

  • Michelle B says:

    I seem to make the same mistake a few times. I don’t pay close attention to what i’m ordering and order the wrong thing.
    Michelle B recently posted… Review & Giveaway: Parissa Express Wax StripsMy Profile

  • Nicole says:

    I bought a Bedazzler. Need I say more?

    In my defense, I was going to make some HOT Bedazzled wedding panties for myself….

  • Nadine L says:

    Almost all clothes I have ever bought online have been huge mistakes, they either look much nicer online than when I actually got them or did not fit correctly.
    Nadine L recently posted… $10 Amazon and $10 Border GC Giveaway (2 winners)My Profile

  • Valerie Taylor Mabrey says:

    Ordered a comforter then got it and it did not look like it did online. The colors were way off. They said I could return it AT MY EXPENSE and they would not refund the first postage either. LESSON LEARNT.
    vmkids3 at msn dot com

  • Peter S says:

    I bought a DVD one time and it turned out to be a pirated copy. I got no satisfaction from the company and they were based in Canada so had little recourse to get them shut down. They offered a refund if I shipped the copy back to them which would have been more than I’d paid for the copy.

  • Cathy says:

    The mistake that comes to mind right now is not searching for coupon codes to save 20% or get free shipping. Thank you for the giveaway!

  • Heather C says:

    I ordered a t-shirt for my husband for Christmas. I live in Louisiana and tend to tab through forms pretty quickly. This particular form had a “country” field where nearly every other web form in the universe has the “State” field. Needless to say, the t-shirt ended up getting sent to Laos. I am not really sure why the company didn’t notice the zip code and such, but he got that Christmas gift around Easter when it finally showed up.

  • Helen Keeler says:

    My online shopping mistake was not giving my full shipping address.

  • steff says:

    mine was shopping and forgetting to go through ebates!!

  • Greg S says:

    Where to begin? We ordered a DVD and it was misrouted to another state where the company claims that it was delivered correctly. I accidentally ordered a DVD box set on a popular website and it came from China, my wife complains that it is a low quality video… I know there are many others that I have done.

  • Pinky Sade says:

    I shopped online and forgot that I had a gift certificate for it! 🙁

  • Mary Beth Elderton says:

    On the whole I love shopping online. But I’ve learned a few things over the years–don’t assume the size number on clothes will fit, instead look at the measurements. I’ve learned that the hard way!

  • jennifer horn says:

    I’ve ordered the wrong size and had to pay shipping to return it, so the sale I got on it really wasn’t a good deal.

  • Mami2jcn says:

    I used a debit card on Paypal instead of a credit card. My Paypal was hacked and my checking account was raided!

  • Mary Joy Argo says:

    Buying something unreturnable, and then finding out it doesnt fit when it arrives!

  • Theresa Shafer says:

    Thrift store sells SD memory cards for $1 each when they get them. I have found 2, 4, and even 8s, but i got really excited when I found 16s. there were eleven 16s. Oh my I grabbed them. cough.cough. they were 16 mb not 16 gb. I thought I had got lots of memory and instead I got a tiny-winy. Duh.

    tes 1283 yahoo

  • Katharine D says:

    I bought something for a site without checking the return policy – no returns. The item was damaged and they told me to take it up with the post office (even though it wasn’t insured and there was not even an option to insure). I am always very careful about who I order with online now – now the policy on returns and damaged items.

  • Sheila K. says:

    I bought bathroom rugs that were way too small for the areas I wanted to cover … and I thought I was getting such a great deal.

  • Kelly D says:

    After I finally decided on and purchased a whole set of cloth diapers when my daughter was a baby, I realized I ordered small when I wanted medium. Luckily they let me exchange.

  • LAMusing says:

    I bought a designer outfit on Ebay. Didn’t fit. Couldn’t return it.

  • Tepe Rodrigo says:

    I once let my university’s bill pay service “remember” my credit card number, and they started charging me without notification, so I had multi-hundred or even multi-thousand dollar hits on my credit card bill that I didn’t remember paying.

  • LisaLisa says:

    I once brought a electronic product online with a no return policy, when it was shipped to me it was already broken. sad!

  • Danielle says:

    I am always leary about shopping online because I want to see the thing in person…
    Danielle recently posted… Guest Blog: Children and GriefMy Profile

  • Amanda Sakovitz says:

    my biggest online shopping mistake was ordering a dress from a site that wasn’t well known and I didnt check their return policy. they basically said no returns accepted and the dress i bought was too small and I was stuck with it. i always check policies now when i shop online

  • Jill says:

    I ordered “express service”. Turns out this only means that it hits express mode when it gets shipped. Until then when they get to it they get to it. CHECK OUT WHAT FAST SHIPPING MEANS – lesson learned.
    Jill recently posted… Real and simple ways to earn moneyMy Profile

  • Janna Johnson says:

    Buying a gift card off ebay! it was already used!!
    Blogtacular contest! Thanks so much! Janna Johnson
    Janna@feedyourpig on GFC

  • Rosanne says:

    I ordered something called Serenity and I was new to shopping online and it involved an autoship program. I had a hard time getting it stopped and getting my money back. I was afraid to even try the product as the reviews I read about it were so bad. (read the reviews after the autoship fiasco)

  • Heather S says:

    Buying on eBay and not noticing the extremely high shipping rate which made it not a good deal. I was miffed.

  • Scotty says:

    Not thoroughly reading the item description of an item for sale online has gotten me some junk I really didn’t want.

  • I’m terrible with checking size charts! Sometimes I’ll go to order my kids something and order them say a size medium, not realizing it’s a toddler size medium or something like that. it’s a bummer when you get something in the mail that isn’t even close!

    coriwestphal at msn dot com
    Cori Westphal recently posted… KY Intimacy Experiment – Day 9My Profile

  • Kristy T says:

    I always wait too long to order the gifts and then things don’t arrive in time! Thanks for hosting!

  • brittney says:

    My mistake with ordering jeans specifically online is not checking waist measurements. I always assume that my “normal” size will be ok, but usually have to end up sending them back for a different size.
    brittneydejajason at gmail dot com

  • Katherine says:

    I bought shoes that I couldn’t return–and of course, they didn’t fit!

  • sandra says:

    buying while under the influence i purchased duplicate sets of tickets to a show

  • Krista says:

    Ordered the wrong size.

  • lyndsey says:

    buying without checking the bank account first!!!

  • Deborah Rosen says:

    I bought shoes online, paying careful attention to the retailer’s sizing comments (true to size, runs 1/2 size small, etc.). Well, out of four pairs of shoes I bought, only one fit (the others were way too small) and gee, the retailer was out of stock on the larger sizes so I had no choice but to return (instead of free exchange) for a refund…minus their huge restocking charge. They’re a reputable shoe retailer, too. Never again!

  • Carolyn G says:

    I shopped without looking for an online code that would have saved me 40%

  • Tracy Robertson says:

    I bought something online recently, then my credit card info was used overseas (not by me!) luckily the credit card company saw the red flag and contacted me right away!

  • tracey byram says:

    My biggest online shopping mistake was an item from ebay that arrived broken into a thousand pieces. It cost me $35 shipping both ways and I ended up with nothing but $100 worth of pieces.

  • Lauren says:

    Not returning things I don’t love. That just amounts to wasted money.

  • Elena says:

    I pressed “buy” button three times by accidet when I was shopping online. My card was charged three times. it took a few weeks and a few calls to the bank to get my money back.

  • Tara says:

    Sometimes I forget to get cashback!

  • Meredith says:

    We bought printer ink online for my father in law. The company was a scam and I stole our credit card number!

  • Geoff K says:

    I made the mistake of buying a pretty expensive fishing pole from a third-party seller on Ebay despite the fact that he/she was a new seller without any customer reviews. Predictably, not only did the pole arrive late (after my dad’s big day), it was the wrong one! Plus, they gave me the runaround about a return. I learned my lesson about buying carefully from sellers on sites after that!

  • angie says:

    I have bought a few items that look totally different from the picture when I received it.

  • Dana says:

    i’m always buying things from final sales-you can’t return them then

  • Deanna G. says:

    I once spent $100 on a pair of jeans & they ended up being on sale, on the same site, the next day for half off! 🙁

  • Nicole Larsen says:

    I ordered two expensive lamps instead of 1. I didn’t realize I added it to the cart twice :/

  • Wes says:

    I bought a really expensive purse on eBay from a brand new seller, I thought “Hey, everyone has to start somewhere” and I gave her the benefit of the doubt. HUGE mistake. The seller had lied her tail off and said that it was in mint condition and the pictures supported that. I got the bag and the tassels were frayed, the body was stained and scratched; there was even grit and a gum wrapper in the pocket! It was the biggest pain and took forever to get it sorted out, but thank God for eBay’s Buy With Confidence Guarantee. I don’t know what I would have done without it.

  • Jennifer Marie says:

    I was buying a gift card on ebay and it seemed too good to be true. Well, it was. I never got the gift card 🙁

  • Crystal F says:

    I recently ordered some hoodies for my daughter from a site that sells softball stuff and I haven’t heard a word from them. I guess I’m going to have to go through paypal and try to get my money back. Thank you!

  • Amanda Starr says:

    When shipping ends up more than the product

  • courtney says:

    leaving my debit card on the counter, and not realizing for 2 days!

  • amy pugmire says:

    My biggest mistake was letting my 12 month old hold my credit card to make her be quiet and it got lost along the way.

  • cw says:

    ordering clothes without looking at the measurements for the size. I ended up with clothes that were way too big and couldn’t return.

  • Lauren says:

    I haven’t had a huge online mistake. I think mine is usually buying a book that I end up not really wanting in the end…because in a store, I can flip through it.

  • Amber says:

    I once bought shoes that I *loved* from an online shop…when I got them, they weren’t the right size. I returned them and it took them almost a month to process my return. Was definitely off-putting!

  • Annette D says:

    I ordered a jacket for my son last winter and when it arrived it was the wrong size! I returned it and it took so long to get the right size back that it was no longer jacket weather.

  • Maureen says:

    I have hit the complete order button too soon and then afterwards seen and error in the order or the size or the quantity.

  • Ashley says:

    I ordered a magazine through a company who was supposedly doing a promotion through my husband’s school and it turned out to be a scam. I never received the magazine and they kept the money.

  • racergirl1313 says:

    I ordered a gift for my Mom in the wrong size and realized it about an hour after I placed the order. They couldn’t cancel the order but they did allow me to return it for free, which was great.

  • Liza says:

    I went crazy on the clearance section of a major high-end women’s store–bought several sizes figuring I could return those that don’t fit–missed the fine print that said “no returns” and ended up taking a loss when I took the extras to my local consignment shop.

    Thanks for the chance to win!


    ejm6x (at) yahoo (dot) com

  • Sue C. says:

    My biggest online shopping mistake: trusting a major online retailer to send a Christmas present on time. I ordered the item in November and they sent a confirmation for 5-7 day delivery. They kept rescheduling delivery, promised I’d receive it before Christmas, I trusted them, then didn’t receive it until 1 week after Christmas. They lost a customer.

  • Jill L says:

    Thinking that I could buy a bathing suit online without trying it on. Luckily I bought it at Sears so I was able to just return it to the store.

  • Jared says:

    Adding the same item multiple times and checking out without even realizing the extra charge. Doh!

  • Sandy says:

    I am still waiting for the honeybells I ordered 3 years ago!

  • Tara says:

    I ordered a pair of shoes in my size but they turned out to be too small. There was no returns so I ended up selling them on craigslist.

  • Tabitha Evans says:

    I put in the adress of a freind in GA.too bad for me I live in IL…

  • leslie says:

    My mistake has definitely been not reading carefully! I have gotten so many TINY items that I neglected to read the size of…no wonder they were such a low price! Thanks for the giveaway!

  • Margaret says:

    I ordered a beautiful piece of jewelery off eBay for WAY less than it retailed… thinking it was too good to be true (and turns out it was!) I wore the ring for an hour and it turned my finger green. 🙁 Good thing it wasn’t too expensive of a lesson to learn. Thanks for sharing your tips!

  • Amanda W says:

    Not looking for coupon codes before I order.

  • Tina M says:

    My biggest online shopping mistake was buying clothes on a website and my cc information was stolen .

  • Olivia says:

    Biggest online shopping mistake – not paying attention to the return policy! 🙂

  • meredith says:

    i never received merchandise i ordered! and the company never would respond to my emails. you live and learn

  • Ashley says:

    My biggest mistake was not reading the return policy once. I couldn’t return in store and they took $15 off my refund to send it back.

  • Ashley says:

    Not checking return policies!


  • Rainbows says:

    Ordering clothing items that are at great prices (read: my fault for not realizing inexpensive means poor quality) and finding that within a year the clothes have holes. Ordering products that are deceiving in size and failing to pay attention to the details (dimensions etc). And finally, not researching online for coupon codes to apply to orders before completion! I have learned, albeit slowly, to perform a search for coupon codes.

  • Lynsy says:

    My online shopping mistake was not checking the size of the lamp I purchased. What I though would be a cute table lamp now takes up a 3′ x 3′ area next to my bed. I love it, but it wasn’t what I thought I’d be getting!

    Lynsym at gmail com

  • Aubrey says:

    One time I bought a really cool thumb ring on Ebay…. and when I received it in the mail I realized I was duped into buying a napkin ring holder from China! I was wondering why it was only one dollar!

  • Crystal says:

    I bid on an awesome bracelet on ebay before noticing that shipping was $5! (I only buy things with free shipping!) Luckily someone outbid me!
    Crystal recently posted… Yard Sale Scores!My Profile

  • Michelle says:

    I shopped and shopped online for a pair of knee high boots. I read reviews for months before I decided where and what to purchase. Unfortunately the site I finally decided to purchase the boots from had a terrible return policy. The only reason I got them at this particular site was because I could get the best discount. I should have purchased them from a site that had free returns and better customer service. But now I am stuck with a $200 pair of boots I will probably rarely wear just because I was able to save about 10 bucks.

  • Joyce Harrell says:

    In the beginning of my online shopping, I did not know that there were c oupon sites for discounts for % off as well as free shipping. Today I would never order anything online without going their first and at least getting one of these discounts before ordering.

  • Crystal S. says:

    I’ve bought things thinking I’ll use them and I never get around to it so they just sit there and it was money wasted!
    sellcrystal2 (at) yahoo dot com

  • Lora C says:

    I have signed up for deals for the “free gift no matter what” and then they are next to impossible to cancel, the 800# is always busy and so on.

  • Debbie C says:

    My mistakes in online shopping have included buying computer peripherals that did not work with my computer. It was my fault for not researching more before buying.


  • Rachel D says:

    My online shopping mistake was using a company that I had read overcharged customers…and it happened to me too!

  • Aura says:

    I once ordered almost $200 worth of merchandise thinking I had 20% off, which worked in my cart but apparently had expired an hour earlier and wasn’t calculated into the emailed receipt I never opened. I got the stuff, was charged full price and they told me I had to pay to ship it back which would have cost me $60!

  • […] is right around the corner as well! Research online early to make  sure you make savvy and smart buying decisions this season! Charlotte NC black friday 2011 by Best Sales Like it? Create your own […]

  • Mike says:

    A couple of eBay buys…

    I bought a hard disk drive for an old computer with the operating system on it – the software was in German. The drive died a couple of days later. The seller gave me most of my money back…

    Bought a ‘brand new’ DVD of my favorite movie – Tremors – and when I got it, it had a sticker on it from when it had been used at a DVD rental store. The seller gave me my money back and let me keep the DVD…

    So, hassles, but nothing really bad…

    mtdoonmeister at gmail dot com
    Mike recently posted… Costco $25 GCMy Profile

  • Rebecca Shockley says:

    I ordered shoes for my 5 kids online and when they arrived, none of them fit. What a hassle to return them and not only that, it was right before school started, never shop for shoes online

  • Jessie C. says:

    My biggest online shopping mistake was not searching for codes and using cash back before making the purchase during holiday seasons.
    tcarolinep at gmail dot com

  • Jamie says:

    Ordering and making a custom photo book for my mother-in-law for her birthday one year and NOT having it shipped in time!

  • Sherry Jennings says:

    My online shopping mistake was when I ordered a mp3 touch on ebay and i didn’t get a email back from the place that the merchindise i had ordered come to find out i payed for it but didnt get the product.

  • Yvette says:

    subscribing to deal saving websites and then not reading the fine print. and then discussing issues with customer service. It can be quite the hassle and a waste of time.

  • Carla Aldrich says:

    I bought an ebook and then could not figure out how to download it.

  • Heidi K. says:

    I forgot to figure in shipping costs when calculating last year’s Christmas gift budget.

  • Courtney Stoffel says:

    I accidently ordered toddler size boots for my mom! Yikes!

  • April Brenay says:

    when my husband and i went on vacation we decided to be nice and order pizza online for everyone. About an hour later i get a call on my cell phone that no one was home…we forgot to change the address online and sent the pizza to the wrong house in the wrong state!

  • Kristie says:

    My biggest online shopping mistake was on ebay by buying from a seller with not enough feedback. The item was not as described and I could not get my money back.

  • Shannon says:

    My mistakes have been primarily on eBay. Sometimes it’s difficult to communicate what an article of clothing looks like through a picture (not that the sellers where deceptive at all), it’s worth it with all of the great finds I’ve at through eBay!

  • Aisling says:

    The biggest mistake I made was ordering some adorable t-shirts that were on sale. I didn’t realize they were kids’ size medium instead of adult size. Luckily there were a couple of littles in the family who were thrilled to get them. mcgillrmcgill(at)charter(dot)net

  • shirley says:

    Not searching for online coupons and not reading about returns are my mistakes.

  • ashley says:

    i purchased a swimsuit online (mistake number 1) without reading about the fit (mistake number 2) i had to send it back because it didn’t fit

  • lauren says:

    This has actually been weighing on me! I didn’t check that the seller required confirmation in person, so I am in international sellers/no returns purgatory.

  • Danalynn C says:

    I completely misread a size chart and ordered absolutely the wrong size–I was so confused when I went to try on my purchase!
    Danalynn C recently posted… Life on Rusinga IslandMy Profile

  • […] Express asked me how to share my online shopping mistake last week and now how I would spend $500 on must have’s for fall.  I think I found some […]

  • Barbara Bee says:

    I ordered some handweights without reading closely, thinking there would be two. Cuz most of us have 2 hands, right? Turns out the price was so good because they sent only 1 handweight.

  • I bought a tshirt online from UK without realizing it. The cost of the shipping was as much as the shirt.
    Alex recently posted… Awesome Giveaway FridayMy Profile

  • Cherie Brewer says:

    My biggest online mistake would be buying coupons (because I love me some coupons) and paying too much for shipping.

  • Cherie Brewer says:

    My Fall must haves are jeans and boots. Oh! I like to wear holiday socks with my boots too!

  • Kimberly says:

    I once was placing on order for an item I found on Slickdeals front page. The site was getting slammed and I got impatient and refreshed the checkout page. I ended up placing multiple identical orders.

  • jacqueline says:

    i accidentally bought three iphone covers from ebay. I was bidding while on a roadtrip (my hubby was driving) and my internet kept going out. I thought I had bid once when I had bid three times! Luckily it was only one dollar each…

  • jacqueline says:

    jeans and boots are fall must haves for me!!

  • Daniel M says:

    shopped at the wrong place and my card was stolen

  • Katherine Fary says:

    My mistake is buying clothes without checked the sizing chart

  • I made the mistake of trying to purchase my wedding dress from a store in Australia on eBay. I waited weeks and weeks to hear back from them and I sent them numerous messages. AFter too long, I went to a local boutique and bought a dress and the Australian store was pissed!
    Lana Bradstream recently posted… Maddening Money Saving MondayMy Profile

  • Ceinwyn says:

    Ebay can be a tricky place and you have to read the auction details VERY carefully. I was sick one day and went shopping on Ebay for a new graphics card for my computer and bought the wrong kind, even though the suction was clear I was too hopped up on Dayquil to notice. Reading details for online products is important!

  • Ladytink_534 says:

    The only mistake I can think of was when I won a giveaway on a specific site and ordered a pretty shirt that though was in my size was HUGE on me. I just gave it to a friend.

  • cindy says:

    What mistake haven’t I made odering the wrong size,paying to much for shipping etc.

  • Stacy says:

    I ordered from a site based in the UK without realizing it, so not only did I pay more because the price wasn’t in US dollars, I also had to pay the currency conversion fee.

  • Christine-TEamJC says:

    My biggest mistake is not paying attention to the return policy!! Thanks for the chance!

  • Jill Myrick says:

    I have been shopping online for several years and for the most part have been very lucky with my purchases.
    But last year I purchased a refurbished computer for my husband and a refurbished GPS for my dad from the same site.
    Thinking that they would both be warranted I failed to check the warranties that were included.

    The GPS never worked from day one. THe company refunded my purchase price but I was still out original shipping and return shipping (about $20).
    The computer lasted ninety one days and did not have a operating system installed. When I researched the included warranty it was for ninety days. So all I got in return was a “Sorry but there is nothing that we can do”. Definitely a expensive mistake at $500.

    I now read every detail of everything that I purchase online before buying. But even after this it is my preferred way to shop.


  • Jill Myrick says:

    I am currently looking for a great wool coat for winter.
    As cold as it gets here it is my fall must have.


  • Claire says:

    Bought a very expensive dress for a wedding (not my own, thankfully!) without consulting the size chart first… it was on final sale and non-returnable! 🙁

  • Jules L says:

    my password at itunes wasnt strong enough.. i got hacked and they stole $400 out of my checking account..

  • Michelle Spayde says:

    My online horror??? Two Words: FREE TRIAL! When you see these words, RUN!

  • Brittney House says:

    Not shopping around first. I buy something from one place and find it cheaper somewhere else!

  • Theresa Mahoney says:

    I ordered a $200 mirror online that didn’t look nearly as good in person as it did on the website. In order to get a refund, I had to pay to ship it back and give them a $75 restocking fee. I still have that mirror in a box 2 years later. I think I will put it in the basement bathroom if we ever get the basement finished.

  • Diana Russell says:

    Clicking “Order Now” more than once on an order page – my computer was so slow – so I did – and got charged three times! So aggravating! But patience is key!

    e-mail: lucky02130 (at) gmail (dot) com

  • april bever says:

    Not using a gift card for it’s full amount!

  • mistysunrise says:

    one mistake I made once, is not buying from the usa. It was somewhere overseas, and never got my item

  • Pauline M says:

    My biggest mistake was ever buying anything from ebay. I’ve never had a good experience and will never do it again.

  • Schmidty says:

    I ordered a sleeping bag from ebay, advertised as like new. When it arrived,it had holes in it and smelled terrible.

  • Huston Smith says:

    I paid for something on a non-secured website and had my paypal account high-jacked

  • Tracy R says:

    In December 2010, I ordered my daughter’s wedding veil, we received it in January 2011, I looked at it and hung it up, It was beautiful!!! We went to get the pretend hair done and the last dress fitting a week before the wedding at the end of February, the veil was LIGHT IVORY and not WHITE!. I had to pay for overnight shipping and another veil. It was the manufacturer’s mistake, but ALWAYS check your colors! They did refund my money when I returned the Ivory veil, but it was a scary that it we didn’t have the right color….

  • melissa Resnick says:

    be smart take your time and do your research

  • Kayce Crews says:

    I bought a bathroom stool, and it turned out to be too big for the bathtub.

  • Kayce Crews says:

    My Fall must haves are sweatshirts and hoodies.

  • melissa says:

    I have gotten into the trap of trying out trial magazines only to find Im stuck in a hard to get out of contract for a year or more and they already have my cc info. ughhhh dealing with that now infact.
    melissa recently posted… FREE Chips and Queso at Chili’s – Hurry offer ends soon! HOT HOT HOTMy Profile

  • I forgot to plan for shipping and taxes!
    Tammy Darling recently posted… School’s Out!?!My Profile

  • Erica C. says:

    My biggest online mistake was not using promo codes to save money!

  • Susan Smith says:

    I ordered flowers for my Mom and didn’t realize untill the order was completed that the shipping was 1/2 the amout of the item I ordered.

  • Tara Johnson says:

    An online shopping mistake I made was wasting an Amazon gift card I won on buying a spiral notebook before I had discovered that I had a bunch of notebooks stored away somewhere. What a wasted win.

  • Tara Johnson says:

    My Fall Must Haves are jeans and a sweater. Got to keep warm.

  • Kandi Smith says:

    I made an online purchase a couple of years ago late at night. When I hit the final submit button my computer froze. I waited several minutes but nothing happened. I rebooted my computer and checked my email, credit card, and the “my orders” location on the website but found no evidence of the order so I placed it again. The same thing happened the second time too. I again rebooted and checked for any evidence of the order and found none. I tried one last time and got the same result so I gave up. The next morning I called the company but they said that they had not received notification of the order being placed yet so I ordered it again over the phone, trying to make sure that any previous orders would be cancelled but was told that they couldn’t cancel something that was not showing up. Imagine my surprise three days later when I am charged for all four of the orders! I discovered the charges and contacted the company about the ordeal the same day of the charges but was told that the items had now been shipped and could not be canceled but they could be returned. I wasn’t about to go through a new ordeal with this company regarding returns! I was able to give the gift to one person for her birthday as I had planned and three other of my friends and family got the same thing for Christmas. What a mess!

  • Karli Prime says:

    I ordered dog clothes on ebay & later seen same item at dollar store. Total rip off.

  • spirit_kim says:

    I bought a nail polish with a credit from a savings site and still have not received it 2 months latter.
    gabe411 at hotmail dot com

  • brian e. says:

    Thanks for the giveaway…our big online shopping mistake happened when we ordered some things from a “second or third tier” retailer but neglected to read the return policy fine print i.e. a hefty re-stocking fee.

    senorpiero [at] yahoo [dot] com

  • Samantha says:

    I forget to pay attention to shipping and handling and end up paying more than I would in the store!

  • Sand says:

    My mistake is waiting too long to purchase clothes and by the time I decide to order, they’re out of my size.

  • Jaque R. says:

    Sometimes I can be so senseless. I bought a Groupon for permanent eyeline…something I have wanted for quite some time. I went to the “spa”….ok, really a table in the back of a clothing store, and had it done….that was 3 weeks ago and now it is gone…not exactly permanent, huh? 🙁

  • Jaque R. says:

    Fall must haves? Easy, great jeans, boots and slouchy over-sized sweaters! 🙂 Thank you.

  • Anash says:

    I ordered the wrong size however being a seamstress has saved me a plenty@
    Thanks for this splendid giveaway

  • Melinda Mendy Dinsmore says:

    My shopping mistake was leaving my iTunes acct open and my niece shopping on Auntie. LOL It was all good, after we talked about “asking” first.

  • Jessica T. says:

    I tend to impulse buy and not shop around for a better price. I also buy clothing that looks good online, but isn’t so great when they arrive.

  • Lisa L says:

    I tend to buy the wrong size if it’s a brand I have never worn before. That’s the problem with online shipping, the return/exchange process is a hassle

  • trixx says:

    If it’s too good to be true, alarms should set off. I made the mistake of buying some electronic goods like phone chargers and cable cords for dirt cheap… yeah, they turned out to be just that, cheap.

  • Sarah S. says:

    Buying things from bay that were nonrefundable.
    Sarahjd766 at yahoo dot com

  • Liz K says:

    biggest online mistake is not optimizing my orders to get the lowest shipping price possible! the cost of shipping can really up the price of your order, sometimes I forget to pay attention to it.

  • […] to my RSS feed. Thanks for visiting!For the last month I have been busy thinking and writing about Savvy Online Shopping, my Fall Must Haves and how to avoid the big online shopping mistakes.  Why?  Well, American […]

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